DMCA
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Jersa makes retro-style jerseys and apparel in colourways we draw ourselves, and we care about other people’s creative work as much as our own. This page is for anyone who believes that something on jersa.shop copies a photograph, illustration, graphic, piece of writing or other work they hold the copyright in. It explains what to send, where to send it, what we do next, and how someone whose material was removed can respond. Trademark questions, such as a concern about a team name or a logo, are covered in our Intellectual Property Policy.
At a glance
- Email copyright notices to support@jersa.shop with the subject line “Copyright notice”.
- Include the six elements listed in section 3 so we can locate the material and act on it.
- We reply within 24 hours on business days to confirm we have your notice, and remove or disable material that a valid notice identifies.
- People whose material was removed can send a counter-notification, described in section 6.
- Jersa is a single store with no third-party sellers; every listing on the site is ours.
1. What this page covers
This process applies to material published on jersa.shop. That includes product photos and digital previews, the artwork of our colourway designs, written product descriptions, guide pages, banner graphics, and the text customers type into personalisation fields when it is shown in any preview. It follows the notice-and-takedown approach of the U.S. Digital Millennium Copyright Act, 17 U.S.C. § 512, and we apply the same approach to equivalent requests from rights holders in Canada, Australia and New Zealand, the countries we ship to.
This page is about copyright, which protects original creative expression. If your concern is about a name, a logo, a crest, a slogan used as a brand, or a person’s likeness, the Intellectual Property Policy is the better route. If you are not sure which applies, send one email to the address above and we will route it.
2. Examples of what you might report
We would rather hear about a possible problem than miss one. Situations that fit a copyright notice include:
- A photo on one of our product pages that you took, for example a picture of a vintage hockey sweater from your own collection.
- An illustration or graphic element on a tee or hoodie design that you drew and published before we did.
- A paragraph in a product description or help page that matches writing you published elsewhere.
- A personalisation preview in which the customer’s text reproduces a poem, lyric line or other protected text that belongs to you.
Our colourways are inspired by the general look of past decades: two-tone shoulder yokes, sleeve stripes, pinstripes, ringer collars. General styles like these are not owned by anyone, so a notice that only says “this jersey looks retro” is not something we can act on. A notice that points to a specific creative work we have copied is.
3. What your notice must include
To be complete, a written notice needs:
- A physical or electronic signature of the copyright owner, or of a person authorised to act for them. A typed full name at the end of an email is accepted as an electronic signature.
- Identification of the copyrighted work you believe has been infringed. A link to where it was first published, or a description detailed enough for us to recognise it, is ideal.
- Identification of the material on jersa.shop you believe infringes, including the exact page address of each item. If a product has several images, tell us which one, for example “the third image, showing the back of the hockey sweater”.
- Your name, postal address, telephone number and email address.
- A statement that you have a good-faith belief that the use is not authorised by the copyright owner, its agent or the law.
- A statement that the information in the notice is accurate and, under penalty of perjury, that you are the owner or are authorised to act on the owner’s behalf.
If something is missing, we will tell you what we still need instead of ignoring the notice. Our acknowledgement goes out within 24 hours on business days.
| Element | Good example | Why we need it |
|---|---|---|
| Signature | Typed full legal name at the end of the email | Confirms a real person stands behind the claim |
| Original work | Link to your portfolio post from the date you published it | Lets us compare the two works |
| Our material | Full product page address plus which image or paragraph | Product pages hold several images and text blocks |
| Contact details | Name, postal address, phone, email | Required by law and needed for follow-up |
| Good-faith statement | One sentence stating your good-faith belief | Required element of a valid notice |
| Accuracy statement | Sentence made under penalty of perjury | Required element of a valid notice |
4. Where to send it
Send your notice by email to support@jersa.shop with the subject line “Copyright notice”. Email is the fastest route and the only support channel we run. If you prefer to post a signed notice, our address is Jersa, 7508 Crooked Creek Dr SW, Byron Center, MI 49315, US, but post takes longer to reach us, so please also send an email copy.
Agents, lawyers and brand-protection services are welcome to send notices for their clients. Please name the client you represent and confirm that you are authorised to act for them, so we can reply to the right person and keep the record straight.
Attach screenshots if they help, but please keep attachments to the material involved. Do not send passwords, payment details or unrelated personal documents.
5. What we do when a notice arrives
5.1 Acknowledgement
We confirm receipt within 24 hours on business days and tell you if anything is missing.
5.2 Review and removal
We compare the material you identified with the work you described. When a complete notice identifies material on our site, we remove it or disable access to it, then email you to confirm what was taken down. For a product photo that may mean replacing the image; for a design element it may mean taking the product offline until it is redrawn without that element.
5.3 Telling the person who posted it
Most material on jersa.shop is ours, but personalisation text comes from customers. If the removed material came from a customer, we let them know it was removed and why, and we share the notice with your private contact details withheld where the law allows.
5.4 Keeping a record
We keep notices, counter-notifications and our replies so we can handle repeat issues and answer questions later.
6. Counter-notification
If material you provided was removed and you believe that was a mistake or a misidentification, you may send a counter-notification to the same email address with the subject “Copyright counter-notification”. It must include:
- Your physical or electronic signature.
- Identification of the material that was removed and the page where it appeared before removal.
- A statement under penalty of perjury that you have a good-faith belief the material was removed as a result of mistake or misidentification.
- Your name, address and telephone number, and a statement that you consent to the jurisdiction of the federal district court for your address, or, if you are outside the United States, any judicial district in which Jersa may be found, and that you will accept service of process from the person who sent the original notice or their agent.
We forward a valid counter-notification to the person who sent the original notice. Under the DMCA, the material may be restored in 10 to 14 business days after that, unless they tell us they have started court proceedings to stop the use.
7. Personalisation text and copyright
Name on back holds up to 12 characters, Number on back holds 0 to 99, and some styles allow a Front word of up to 10 characters. That leaves little room for a copyrighted passage, but it can happen, and the bigger issue with short text is usually trademarks, such as a team or player name. Our rule is simple: customers may only enter their own words. We print exactly what is typed and do not send a proof, which is why we may decline an order whose text clearly belongs to someone else. The Intellectual Property Policy lists the kinds of text we refuse.
8. If you are a Jersa customer
Most people who read this page are not rights holders at all. They are customers wondering whether their own order is affected. A few practical points:
- If you only typed your own name, a nickname or a family number, a copyright notice is very unlikely to involve you.
- If a notice does concern text from your order and the order has not been produced yet, we will email you before doing anything, so you can change the text within the normal process or cancel for a full refund.
- If a design you already bought is later taken offline because of a notice, your garment is still yours. Taking a listing down does not mean we ask for anything back.
- Questions about an order, rather than a notice, are quicker through Submit a Ticket or the steps on Order Tracking.
We keep these situations rare by drawing our own colourways and by refusing text that clearly belongs to someone else, but it is fair for you to know how they are handled.
9. False or misleading notices
Under 17 U.S.C. § 512(f), anyone who knowingly makes a material misrepresentation in a notice or counter-notification may be liable for damages, including costs and legal fees. Please consider whether the use could be permitted, for example under fair use, and get legal advice if you are not sure before sending a notice.
10. Repeat infringement
If the same customer account repeatedly submits text or material that is the subject of valid notices, we may refuse further orders from that account and close it.
11. Related pages and contact
For copyright notices and counter-notifications, email support@jersa.shop. For trademark and naming questions, read the Intellectual Property Policy. Our general rules are in the Terms of Service, and how we handle the personal details in a notice is explained in our Privacy Policy. For everything else, from a sizing question to an order update, visit Contact Us or the Help Center.